We deliver IT outsourcing management services, offering support for all aspects of your company's IT infrastructure.
From your computer equipment, servers, hardware to your software and applications. Through our team of specialized technicians and engineers we aim to troubleshoot technical problems, monitor workstations and printers, troubleshoot software or hardware damage, as well as provide support for parts of your company's IT infrastructure.
Through our technical support team, we provide solutions to problems in your computer equipment, network, and IT infrastructure. Without leaving your office or company, from any place where you require them. Through remote or virtual mode having greater efficiency, saving costs, having more flexibility, and improving the response time that your company requires through a secure connection.
Through our team of expert technicians and engineers on site, we diagnose, repair, and troubleshoot your computer equipment, printers, servers, and the entire network. Providing timely support and giving a solution to all users in an optimal way.
Our Help Desk service attends to incidents and follows up on them, either remotely or in person. Adopt a preventive approach that allows you to anticipate incidents and create strategies to optimize your IT infrastructure.
We deliver this service as follows
Option 1
We have a point of contact to operate a service desk in our facilities and provide remote support to your company's users. Save your company costs and make better use of your space by locating your service desk in our facilities.
Option 2
We deliver highly qualified resources to operate in your facilities. Hired, trained and ready to handle the requirements that different types of users may have for incidents, queries, and requests for IT services of your company.
We provide our customers a trained staff with a high quality of service to meet the needs of review and cleaning of computer equipment, through preventive and / or predictive maintenance that will contribute to the continuous improvement, performance and efficiency of both software and hardware of printers, laptops and servers; whose benefit will not only focus on the internal and external cleaning of the equipment, but also in conducting a comprehensive diagnosis of potential failures that may present the equipment to prevent future damage.
We offer change of parts and peripherals with our technical staff; this work is given for two reasons; For physical damage or upgrade of parts. The update of a component will provide new functionalities to improve the performance of your computer equipment, generating a cost benefit for your company.
Give a second chance to your computer equipment in Orion IT Solutions and Services we sell all parts and peripherals to extend the life of your computer equipment.
We take care of the implementation, configuration, and installation of your infrastructure properly and according to the needs of your business such as: Laptops, Desktops, One All one, Printers, Servers of all brands.
Our Help Desk service attends to incidents and follows up on them, either remotely or in person. Adopt a preventive approach that allows you to anticipate incidents and create strategies to optimize your IT infrastructure.
Our expert analysts will oversee repairing your computer equipment either by damage of your operating system or physical damage of any internal part of your computer equipment and allowing to extend the useful life of your technological park generating a cost benefit for your company.
Orion IT Solutions and Services. We offer you a convenient system of service exchanges and monthly plans to maximize your IT investments and thus improve the efficiency and productivity of your company; ensuring that your systems are always up to date and meet the requirements. We take care of implementing the IT service plan and we are at your disposal at any time to provide advice and technical support.
Increase operational efficiency
Maximizes the value of the resources you have
Improve employee and company productivity
Having an IT manager or IT Outsourcing reduces operating costs by 30%.
Improve customer experience
Reduce incident response time
If you want to be partof this great team, register your data in the form and attach your study plan.
